We charge a single fee of £6.00 Royal Mail Second Class Signed For post for larger items and £4.00 for smaller items that can be sent in a jiffy bag.

We accept all major credit/debit cards via PayPal and we use Stripe as our payment processor. We also accept Clearpay via Stripe which allows you to spread payments for large amounts over a certain period of time.

All of our equipment is hand made and enclosures are 3D printed. We always say to allow 7 – 10 days for delivery as these are devices are MADE TO ORDER.

We DO NOT keep any payment data on our server. The only data we hold is your shipping address and how much the purchase was. Any payment data is held on secure servers with our payment processors Stripe and PayPal. We also use a SSL certificate on our site which makes it a secure site.

We will receive your order and then we will start building your equipment and then once built, we will send this out to you via the chosen shipping method at checkout. Once the item is in the hands of Royal Mail we cannot be held responsible for shipping delays or non-delivery of the items. If you DO NOT receive your item please contact us first to resolve the situation.

When you place an order you will receive an order confirmation email. When your order is completed on our system, after we have confirmed we have received payment, you will receive another email stating that your order has been completed. This will be your invoice.